Shine a light on your dark data for operational success
Start your adoption journey by leveraging a free roadmap
When it comes to controlling & leveraging your operational dark data, we can talk about 3 workflow adoption levels:
01 CORRELATION
Involves keeping the existing workflow and identifying the current quality of operational data used by OSS platforms
02 ENGAGEMENT
Focuses on onboarding domain data-sources (logs, metrics, faults, enrichment, and topology) and ensuring end-to-end correlation
03 KNOWLEDGE
Represents comprehensive, service-oriented operations management
Each of them comes with their own key success indicators:
CORRELATION
Reduced number of actionable tickets
More alerts grouped per ticket
More alerts per event in the network
ENGAGEMENT
Reduced MTTA and MTTR
Increased collaboration on tickets
Further reduced number of actionable tickets
Fewer escalations and all-hands bridge calls
KNOWLEDGE
Fewer reoccurring incidents
Fewer P1 tickets
More automation
Ready to make the first step?
Start with a FREE Operational Dark Data Roadmap!
Get started on your journey to operational dark data adoption
Shining a light on your dark data has just become easier - now you can take advantage of your FREE Operational Dark Data Roadmap. Our experienced consultants will assess your organisation’s processes and its current adoption and use this information to create a Roadmap for identifying and leveraging dark data that remains out of your organisation’s reach.
FREE Operational Dark Data Roadmap
To create your individual Roadmap, we will concentrate on the four key steps:
STEP 1:
Building a comprehensive STRATEGY by identifying:
Internal initiatives champions
Key stakeholders
Process changes & organisational impacts
STEP 2:
Securing the necessary SPONSORSHIP to successfully execute the strategy, both from top-down and bottom-up, as well as support from external, client initiative champions.
STEP 3:
Reaching out to key stakeholders and ensure their ongoing INVOLVEMENT, and adopt an agile approach: capture, validate & adjust.
STEP 4:
Providing the right ENABLEMENT including training, workflow documentation & the necessary training to successfully execute all steps.
Sign up today and start using operational dark data to your organisation’s advantage.
About our journey with operational dark data
As a specialised AIOps consultancy, DeployPartners has always been helping its clients drive operational excellence. Recently everybody has been using the term operational dark data. Which, when you think about it, sounds like a marketing term. To us, dark data means capturing and organising data that exists but has been ignored or undervalued.
Until a client deploys and AIOps system, alarms, logs, topology, performance and configuration were dark data. Capturing and gaining insights from this dark data is what we have been doing for over fifteen years. Now we have a name for what we do: Bringing light to the underlying services and systems to deliver operational improvements to our clients’ businesses.